Is a lack of teamwork and communication destroying your productivity?
Are you satisfied with the performance of your management team?
Do you need to improve your customer satisfaction levels?
Are you afraid of losing top talent?
Are you effectively executing your business strategies?
RL Cooper Associates has the answers to these important questions. We provide
innovative management, organizational, and human resources consulting
support that enhances productivity, staff satisfaction, customer satisfaction,
and improves your bottom line. We partner with organizations to identify
issues of concern, and develop strategies that bring about fundamental
and lasting change. Our approaches significantly enhance both individual
and group performance, create a motivating environment, improve operational
effectiveness, and assist you to become an "employer of choice."
Heart and Soul in the Boardroom
by Bob L. Cooper
The fact that you put on a business suit does not mean that you left yourself behind. The many e-mails and meetings that you have to deal with are realities of business, not reasons to lose your heart.
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Our purpose is to assist individuals and groups to reach their full potential.
We are the creators of The Organizational Huddle,
a proven breakthrough methodology rated as a Grade A best practice by
The Advisory Board Company. This fast process develops outstanding
teams, improves communication throughout the organization, enhances
operational performance, speeds up decision making, and creates a culture
on internal and external customer satisfaction. Our new book Huddle
Up - Creating
And Sustaining A Culture Of Service Excellence is now available through
the publisher Xlibris Corp. at 1-888-795-4274 ext. 276 or www.Xlibris.com.
Achieving Service Excellence
RL Cooper Associates provides comprehensive competency training and consultative
support to assist clients to achieve high customer satisfaction levels.
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We are never satisfied until our clients needs have been met, with every
effort made to exceed expectations. Our fees are always negotiated in
advance of any project, with no additional costs to the client. We live
by the principles of our Integrity seminar, success can only be defined
by our ability to deliver results, maintain our commitments, and treat
every client as a valued business partner.
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